Exploring the impact of hedonic activities on casino-hotel visitors' positive emotions and satisfaction

被引：31

作者：

Io, Man-U ^{[1
]}

机构：

[1] Inst Tourism Studies, Colina De Mong Ha, Macao Sar, Peoples R China

来源：

JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT | 2016年 / 26卷

关键词：

Hedonic activities; Casino hotel; Macao; Positive emotions; Hedonic experience; PLACE ATTACHMENT; CONSUMPTION EMOTIONS; SERVICE QUALITY; LAS-VEGAS; EXPERIENCE; TOURISTS; ENTERTAINMENT; LEISURE; INVOLVEMENT; HAPPINESS;

D O I：

10.1016/j.jhtm.2015.07.004

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

While emotional experiences have been widely studied with respect to the service quality and physical attributes of casino hotels, little attention is given to casino-hotel visitors' positive emotions in relation to their preference of hedonic activities and satisfaction. This study attempts to evaluate casino-hotel visitors' hedonic experience by exploring and examining their positive emotions with respect to their preference of hedonic activities and satisfaction at casino hotels. A quantitative survey of 500 casino-hotel visitors in Macao was conducted. Two dimensions of positive emotions experienced at casino hotels have been identified. The results revealed that some hedonic activities could while some other activities could not significantly influence casino-hotel visitors' positive emotions. This study enhances our understanding of casino-hotel visitors' positive emotions as the core component of hedonic experience and suggests some theoretical implications for future research in hedonic experience, as well as managerial implications for the sustainable development of casino hotels and the management of hedonic experience. (C) 2015 The Authors.

引用

页码：27 / 35

页数：9

共 13 条

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