The Impact of Daily Executive Founding on Patient Satisfaction Scores

被引：4
作者：
Kline, Melissa [1 ,2 ]
McNett, Molly [3 ]
机构：
[1] MetroHlth Syst, Patient Care Serv, Cleveland, OH 44109 USA
[2] MetroHlth Syst, Cleveland, OH 44109 USA
[3] MetroHlth Syst, Nursing Res & Evidence Based Practice, Cleveland, OH USA
来源：
NURSE LEADER | 2019年 / 17卷 / 05期
关键词：
ROUNDS; SERVICE; SAFETY;
D O I：
10.1016/j.mnl.2018.12.018
中图分类号：
R47 [护理学];
学科分类号：
1011 ;
摘要：
The purpose of Lids study was to evaluate impact of interdisciplinary executive rounding on Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) ratings. Interdisciplinary executive rounding is described in the literature yet has not been widely examined for effectiveness on patient outcomes. Integration of an electronic rounding application tool was used, and a unique database developed. Analyses were performed on the dataset to determine the impact of executive rounding on HCAHPS ratings. Mean scores for 8 HCAHPS items increased among the cohort that received executive rounding. Findings indicate interdisciplinary executive rounding is one tool for improving patient experience, yet does not significantly impact scores alone.
引用
收藏
页码：440 / 444
页数：5
相关论文
共 50 条
  • [11] Is There a Relationship Between Patient Satisfaction and Favorable Outcomes?
    Kennedy, Gregory D.
    Tevis, Sarah E.
    Kent, K. Craig
    ANNALS OF SURGERY, 2014, 260 (04) : 592 - 600
  • [12] Outpatient laparoscopic sacrocolpopexy: Feasibility and patient satisfaction
    Guerin, Sonia
    Timoh, Krystel Nyangoh
    Khene, Zine-Eddine
    Rousseau, Chloe
    Codet, Yann Pierre
    Braguet, Raissa
    Trifard, Francois
    Bruneau, Lucie
    Lavoue, Vincent
    Pizzoferrato, Anne Cecile
    Della Negra, Emmanuel
    Corbel, Luc
    JOURNAL OF GYNECOLOGY OBSTETRICS AND HUMAN REPRODUCTION, 2021, 50 (07)
  • [13] Outpatient laparoscopic splenectomy: patient safety and satisfaction
    B. Edwin
    X. Skattum
    J. Ræder
    E. Trondsen
    T. Buanes
    Surgical Endoscopy And Other Interventional Techniques, 2004, 18 : 1331 - 1334
  • [14] Understanding Patient Satisfaction Ratings for Radiology Services
    Lang, Elvira V.
    Yuh, William T. C.
    Ajam, Amna
    Kelly, Ronda
    MacAdam, Luke
    Potts, Richard
    Mayr, Nina A.
    AMERICAN JOURNAL OF ROENTGENOLOGY, 2013, 201 (06) : 1190 - 1196
  • [15] Sleep Telemedicine: Patient Satisfaction and Treatment Adherence
    Parikh, Roshni
    TouVelle, Megan Nicole
    Wang, Huaping
    Zallek, Sara Nath
    TELEMEDICINE AND E-HEALTH, 2011, 17 (08) : 609 - 614
  • [16] Outpatient laparoscopic splenectomy -: Patient safety and satisfaction
    Edwin, B
    Skattum, X
    Ræder, J
    Trondsen, E
    Buanes, T
    SURGICAL ENDOSCOPY AND OTHER INTERVENTIONAL TECHNIQUES, 2004, 18 (09): : 1331 - 1334
  • [17] Emergency Nursing-Care Patient Satisfaction Scale (Enpss): Development and Validation of a Patient Satisfaction Scale with Emergency Room Nursing
    Haruna, Junpei
    Minamoto, Naomi
    Shiromaru, Mizue
    Taguchi, Yukiko
    Makino, Natsuko
    Kanda, Naoki
    Uchida, Hiromi
    HEALTHCARE, 2022, 10 (03)
  • [18] Impact of subcutaneous belimumab on disease activity, patient satisfaction, and metabolic profile in long-lasting systemic lupus erythematosus
    Yamato, Maya
    Shirai, Tsuyoshi
    Ishii, Yusho
    Sato, Hiroko
    Ishii, Tomonori
    Fujii, Hiroshi
    CLINICAL RHEUMATOLOGY, 2024, 43 (03) : 1023 - 1035
  • [19] Investigating daily fatigue scores during two-week offshore day shifts
    Riethmeister, Vanessa
    Bultmann, Ute
    Gordijn, Marijke
    Brouwer, Sandra
    de Boer, Michiel
    APPLIED ERGONOMICS, 2018, 71 : 87 - 94
  • [20] Evaluating patient and medical staff satisfaction from doctor-patient communication
    Katsaliaki, Korina
    INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2022, 35 (01) : 38 - 55
12345