Challenges of Street-level Child Welfare Reform and Technology Transfer: The Case of Team Decisionmaking

Team Decisionmaking (TDM) involves a meeting of community representatives, family members, and social workers who review every decision to remove children from their parents or change of placement, including reunification or adoption. Even when the leadership of child welfare organizations mandates the use of TDM, implementing TDM is very challenging. To understand these challenges, a research team visited five diverse communities and conducted 74 focus groups and interviews involving 180 administrators, caseworkers, community partners, supervisors, and TDM facilitators. This article reviews the findings of this TDM study through previous research on street-level bureaucracy and technology transfer. The results suggest successful TDM implementation requires attention to the discretion of street-level caseworkers and the organizational constraints they face.