Factors Affecting Consumer Acceptance of an Online Health Information Portal Among Young Internet Users

被引:30
作者
Tao, Da [1 ]
Yuan, Juan [1 ]
Shao, Fenglian [1 ]
Li, Debiao [2 ]
Zhou, Qi [3 ]
Qu, Xingda [1 ]
机构
[1] Shenzhen Univ, Inst Human Factors & Ergon, Coll Mechatron & Control Engn, 3688 Nanhai Ave, Shenzhen, Guangdong, Peoples R China
[2] Fuzhou Univ, Dept Management Sci & Engn, Fuzhou, Fujian, Peoples R China
[3] China Inst Atom Energy, Beijing, Peoples R China
关键词
Nursing informatics; Online health information portals; Technology Acceptance Model; Usability; SOCIAL COGNITIVE THEORY; WEBSITE USABILITY; TECHNOLOGY; SATISFACTION; CREDIBILITY; MODEL; PERFORMANCE; ADOPTION; SYSTEMS; DESIGN;
D O I
10.1097/CIN.0000000000000467
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
Despite the proliferation of health and nursing informatics applications in the past decade, factors influencing consumer acceptance of the applications are not well understood. This study was conducted to investigate factors affecting acceptance of a consumer-used nursing informatics application (ie, online health information portal) within the framework of the Technology Acceptance Model. A cross-sectional study was conducted in which 201 Chinese young adults were invited to participate in usability testing with a typical health information portal and to complete a self-report questionnaire measuring the model's constructs and five hypothesized variables drawn from consumer and portal characteristics. Hierarchical regression analyses were used to test research hypotheses. Fifteen of the 22 research hypotheses were supported. Perceived ease of use and perceived usefulness predicted satisfaction and behavioral intention, respectively, over and above the portal and consumer characteristics examined in the study. All portal and consumer characteristics had significant, although varied, impacts on the original model constructs. This study demonstrated that an adapted Technology Acceptance Model, extended with portal and consumer characteristics, provides an effective means to understand consumer acceptance of health portals. The findings hold important implications for design and implementation strategies to increase the likelihood of acceptance of consumer-used nursing informatics applications.
引用
收藏
页码:530 / 539
页数:10
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