MEDIATION AS A CONFLICT MANAGEMENT TOOL IN COMPANIES

被引:0
作者
Lankasova, Radka [1 ]
机构
[1] Univ Econ, Nam Winstona Churchilla 4, Prague 13067 3, Czech Republic
来源
9TH INTERNATIONAL DAYS OF STATISTICS AND ECONOMICS | 2015年
关键词
mediation; alternative dispute resolution; conflict; management;
D O I
暂无
中图分类号
F [经济];
学科分类号
02 ;
摘要
The paper describes situation of alternative dispute resolution, namely mediation, in the Czech Republic. Mediation has been known in the Czech Republic since 1990s and is used for all types of disputes including those in company life. Yet Mediation Law was passed only in 2012. Research on mediation was conducted in 188 companies in the Czech Republic. Research showed both Czech and internally owned companies have experience with this dispute settlement tool and apply it for various type sof disputes. Though mediation as a conflict management tool has been utilized in the Czech Republic and many companies in the Czech Republic are subsidiaries of companies based in countries where mediation has been successfully used, it has not been fully implemented by mother companies in the Czech Republic yet. Czech owned companies also know mediation and work with it. Mediation is still young in the Czech Republic therefore companies tend to use traditional tools to settle conflicts and disputes, arbitration and litigation.
引用
收藏
页码:952 / 961
页数:10
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