Social media-based innovation: A review of trends and a research agenda

被引：22
|
作者：
Testa, Stefania [1 ]
Massa, Silvia [1 ]
Martini, Antonella [2 ]
Appio, Francesco Paolo [3 ]
机构：
[1] Genoa Univ, Polytech Sch, Via AllOpera Pia 15, I-16145 Genoa, Italy
[2] Univ Pisa, Sch Engn, Lgo L Lazzarino, I-56122 Pisa, Italy
[3] Univ Cote dAzur, GREDEG, SKEMA Business Sch, Nice, France
来源：
INFORMATION & MANAGEMENT | 2020年 / 57卷 / 03期
关键词：
Social media; Innovation; Literature review; Research agenda; VIRTUAL CUSTOMER INTEGRATION; INFORMATION-SYSTEMS RESEARCH; LEAD-USER THEORY; CO-CREATION; PRODUCT DEVELOPMENT; ONLINE COMMUNITIES; CROWDSOURCING COMMUNITIES; KNOWLEDGE CONTRIBUTION; MANAGEMENT FASHION; IDEA COMPETITIONS;
D O I：
10.1016/j.im.2019.103196
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Literature investigating social media-based innovation has grown considerably in the last years, making a timely review. Accordingly, we systematically review studies of the so-called "latency phase" (2003-2013) outlining a framework based on two main actors - innovation seeker and innovation provider - and three main questions why (determinants), how (activities), and what (outcomes). This framework is instrumental to unveil the foundational ideas and concepts, gaps, and contradictory results. On the basis of their impact and evolution in the "growth phase" (2014-2017), we outline a research agenda, suggesting research directions that remain unaddressed and deserve further study.
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收藏
页数：17
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