Reconceptualizing trust: A non-linear Boolean model

被引：13

作者：

Barki, Henri ^{[1
]}

Robert, Jacques ^{[1
]}

Dulipovici, Alina ^{[1
]}

机构：

[1] HEC Montreal, Montreal, PQ H3T 2A7, Canada

来源：

INFORMATION & MANAGEMENT | 2015年 / 52卷 / 04期

关键词：

Trust; Characteristics of trustworthiness; Trusting behaviors; Ability; Benevolence; Integrity; INTEGRATIVE MODEL; PERFORMANCE; INFORMATION;

D O I：

10.1016/j.im.2015.02.001

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Although ability, benevolence, and integrity are generally recognized to be three key characteristics of trustworthiness that explain much of the within-truster variation in trustworthiness, some researchers have noted conceptual issues regarding how these characteristics are related to trust and have detected empirical inconsistencies in past research. The present paper suggests that in many contexts, the three characteristics of trustworthiness are non-linearly related to trusting behaviors and tests this idea via a multi-method approach (two laboratory experiments and a qualitative organizational study). The results of the three studies strongly support the validity and usefulness of the non-linear relationship hypothesized between ability, benevolence, and integrity. (C) 2015 Elsevier B.V. All rights reserved.

引用

页码：483 / 495

页数：13

共 27 条

[1] Further understanding of trust and performance in virtual teams [J].