Impulsive buying in hospitality and tourism journals

被引:51
作者
Ahn, Jiseon [1 ]
Lee, Soon Li [2 ]
Kwon, Jookyung [3 ]
机构
[1] Taylors Univ, Sch Hospitality Tourism & Events, Lakeside Campus, Subang Jaya 47500, Selangor Darul, Malaysia
[2] Taylors Univ, Sch Liberal Arts & Sci, Lakeside Campus, Subang Jaya 47500, Selangor Darul, Malaysia
[3] Conrad N Hilton Coll Hotel & Restaurant Managemen, 4450 Univ Dr, Houston, TX 77204 USA
关键词
Impulsive buying; Excessive buying; Unplanned buying; Critical review; Tourism and hospitality; TIME PRESSURE; BEHAVIOR; IMPACT; EXPERIENCE; GUILT;
D O I
10.1016/j.annals.2019.102764
中图分类号
F [经济];
学科分类号
02 ;
摘要
Although impulsive buying remains one of the most important topics in understanding customers' behavior, limited studies have provided theoretical and empirical developments in the tourism and hospitality area. This study addresses this gap and provides an updated systematic review of impulsive buying research until 2018 in leading hospitality and tourism academic journals. Previous studies have provided an understanding of the possible antecedents (e.g., marketing factors, environmental factors, social factors, and individual characteristics) and consequences (e.g., perceived value, brand attachment, word of mouth, revisit intention, and willingness to pay more) of an impulsive purchase. However, they did not expound on the underlying mechanism of impulsive buying behavior. This review provides future directions for research in terms of topics, contexts, and research methodologies.
引用
收藏
页数:6
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