Computer-related success and failure: a longitudinal field study of the factors influencing computer-related performance

被引:47
作者
Rozell, EJ [1 ]
Gardner, WL
机构
[1] SW Missouri State Univ, Coll Business Adm, Dept Management, Springfield, MO 65804 USA
[2] Univ Mississippi, Coll Business Adm, Dept Management, University, MS 38677 USA
关键词
computer-related performance; attributional style; computer training;
D O I
10.1016/S0747-5632(98)00030-2
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
This study used a path analysis of longitudinal data collected from 75 manufacturing employees participating in a computer training course, to test a model of the intrapersonal processes impacting computer-related performance. Gender, computer experience, and attributional style were found to be predictive of computer attitudes, which were in turn related to computer efficacy, task-specific performance expectations, and post-performance anxiety. Computer training was effective in raising user efficacy levels and improving computer performance. In addition, post-training efficacy was predictive of subsequent computer performance. Finally, performance outcomes and future performance expectations were predictive of users' affective reactions. (C) 1999 Elsevier Science Ltd. All rights reserved.
引用
收藏
页码:1 / 10
页数:10
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