How cross-functional management influences new product development: a socio-technical perspective

被引：7
作者：
He, Yuanqiong [1 ]
Sun, Hongyi [2 ]
Chen, Yun [3 ]
机构：
[1] Huazhong Univ Sci & Technol, Sch Management, Wuhan, Peoples R China
[2] City Univ Hong Kong, Dept Syst Engn & Engn Management, Hong Kong, Hong Kong, Peoples R China
[3] Hubei Univ Econ, Sch Business Adm, Wuhan, Peoples R China
来源：
TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT | 2016年 / 28卷 / 09期
基金：
中国国家自然科学基金;
关键词：
New product development; cross-functional management; technical support; job rotation; process-standardisation; RESEARCH-AND-DEVELOPMENT; INFORMATION-TECHNOLOGY; PERFORMANCE; INNOVATION; CAPABILITY; QUALITY; ANTECEDENTS; COOPERATION; INTEGRATION; MECHANISMS;
D O I：
10.1080/09537325.2016.1181743
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
This paper develops an integrated theoretical framework of cross-functional management from a socio-technical perspective, focusing on technical support, job rotation and process standardisation. It then explores the effects of these three practices on new product development (NPD) via a global survey of 725 manufacturing companies in 20 countries. The results show that technical support and job rotation are positively related to the speed of NPD, while process standardisation and job rotation are positively associated with the quality of new products. These results contribute to the field of NPD by integrating the technical and social aspects of cross-functional management.
引用
收藏
页码：1095 / 1107
页数：13
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