A framework for stakeholder integration in higher education information systems projects

Concern that universities are struggling with the complexities inherent in the implementation of their information systems prompted the HEFCE sponsored study, reported herein. The purpose of the research was to provide a basis for improving the likelihood of success, when undertaking university-based Information System (IS) projects; the particular focus being on ERP (Enterprise Resource Planning) based integrated systems. The research outcome was an IS project management framework to provide general guidance and a bridge for co-operation between the very different stakeholder groups involved in such endeavours. Typically these would include senior university management, project teams (including consultants. where appropriate) and system vendors.