Prioritising critical success factors of total quality management in autonomous driving business models: A comparison between Germany and China

被引：5

作者：

Wang, Zinan ^{[1
]}

Meckl, Reinhard ^{[1
]}

机构：

[1] Univ Bayreuth, Int Management, Bayreuth, Germany

来源：

COGENT BUSINESS & MANAGEMENT | 2022年 / 9卷 / 01期

关键词：

total quality management; autonomous driving; automotive industry; IATF; 16949; VDA; analytic hierarchy process; COMPARISON MATRIX; IMPLEMENTATION; CONSISTENCY; CHALLENGES; TQM;

D O I：

10.1080/23311975.2021.2016096

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

As one of the most strategically relevant and financially promising developing industries, the requirements for autonomous driving (AD) systems' reliability are dramatically higher than in the driver-based car industry. Using the analytic hierarchy process method, this study conducts a quantitative empirical study to prioritise the 15 critical success factors (CSFs) of total quality management (TQM) in the AD-ecosystem. The CSFs are derived from VDA and IATF 16949, two widely accepted TQM-frameworks in the car industry. Comparisons are made between Germany and China as two of the most important places in the world for strategic marketing for autonomous driving.

引用

页数：25

共 60 条

[1] The mediating role of primary TQM factors and strategy in the relationship between supportive TQM factors and organisational results: An empirical assessment using the MBNQA model [J].