Developing a capacity for organizational resilience through strategic human resource management

被引:932
作者
Lengnick-Hall, Cynthia A. [1 ]
Beck, Tammy E. [2 ]
Lengnick-Hall, Mark L. [1 ]
机构
[1] Univ Texas San Antonio, Dept Management, San Antonio, TX 78249 USA
[2] Univ N Carolina, Dept Management, Charlotte, NC 28223 USA
关键词
Organizational resilience; Strategic human resource management; HR principles; HR policies; Individual contributions; PERFORMANCE; SENSEMAKING; SYSTEMS; IMPACT; LINKAGES; PEOPLE;
D O I
10.1016/j.hrmr.2010.07.001
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Resilient organizations thrive despite experiencing conditions that are surprising, uncertain, often adverse, and usually unstable. We propose that an organization's capacity for resilience is developed through strategically managing human resources to create competencies among core employees, that when aggregated at the organizational level, make it possible for organizations to achieve the ability to respond in a resilient manner when they experience severe shocks. We begin by reviewing three elements central to developing an organization's capacity for resilience (specific cognitive abilities, behavioral characteristics, and contextual conditions). Next we identify the individual level employee contributions needed to achieve each of these elements. We then explain how HR policies and practices within a strategic human resource management system can influence individual attitudes and behaviors so that when these individual contributions are aggregated at the organizational level through the processes of double interact and attraction-selection-attrition, the organization is more likely to possess a capacity for resilience. (C) 2010 Elsevier Inc. All rights reserved.
引用
收藏
页码:243 / 255
页数:13
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