Satisfaction with virtual worlds: An integrated model of experiential value

被引：81

作者：

Verhagen, Tibert ^{[1
]}

Feldberg, Frans ^{[1
]}

van den Hooff, Bart ^{[1
]}

Meents, Selmar ^{[1
]}

Merikivi, Jani ^{[2
]}

机构：

[1] Vrije Univ Amsterdam, Fac Econ & Business Adm, Knowledge Informat & Networks Res Grp, Amsterdam, Netherlands

[2] Turku Sch Econ & Business Adm, Turku, Finland

来源：

INFORMATION & MANAGEMENT | 2011年 / 48卷 / 06期

关键词：

Virtual world; Experiential system value; Integrated model; Satisfaction; Consumer value; Expectancy-value theory; Cognitive evaluation theory; CONCEPTUALIZATION; DETERMINANTS; COMMUNITIES;

D O I：

10.1016/j.im.2011.02.004

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Although virtual worlds increasingly attract users today, few studies have addressed what satisfies virtual world users. We therefore defined and tested an integrated model of experiential system value and virtual world satisfaction. Drawing upon expectancy-value and cognitive evaluation theories, four important facets of experiential system value were hypothesized as determinants of virtual world satisfaction. Structural equation modeling was employed on a sample of 567 users of the virtual world Second Life. Direct and indirect effects were tested and are reported. Theoretical and practical implications are discussed. (C) 2011 Elsevier B.V. All rights reserved.

引用

页码：201 / 207

页数：7

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