Probation officers working with women offenders in the community: Evidence from Catalonia

The purpose of this article is to analyse the experiences of probation officers who supervise women in the community in Catalonia. To this end, qualitative research involving 15 semi-structured interviews with probation officers in Barcelona and Girona was carried out. The results show that professionals agree that there are important gender differences in relation to: (a) personal and penal characteristics and (b) supervision style. The perceptions of practitioners and existing empirical data are broadly consistent. Women who serve community sentences have a wide range of problems, needs and responsibilities compared to men, which is often reflected in the fact that women's attendance is much more irregular, an issue that presents multiple challenges for practitioners. Probation officers already carry out different gender-responsive practises, however, they face different challenges in a gender-insensitive probation system. Furthermore, given the great heterogeneity of the female service users compared to the men, service provision for women in the community also needs to be intersectionally-responsive. Based on these disparities, the elements of probation that the professionals believe work better with women and those that could be improved are discussed.