An Approach for Evaluating Website Quality in Hotel Industry Based on Triangular Intuitionistic Fuzzy Numbers

被引：12
|
作者：
Stanujkic, Dragisa [1 ]
Zavadskas, Edmundas Kazimieras [2 ]
Karabasevic, Darjan [3 ]
Urosevic, Snezana [1 ]
Maksimovic, Mladjan [3 ]
机构：
[1] Univ Belgrade, Tech Fac Bor, Belgrade, Serbia
[2] Vilnius Gediminas Tech Univ, Civil Engn Fac, Res Inst Smart Bldg Technol, Vilnius, Lithuania
[3] Univ Business Acad Novi Sad, Fac Appl Management Econ & Finance, Novi Sad, Serbia
来源：
INFORMATICA | 2017年 / 28卷 / 04期
关键词：
intuitionistic fuzzy sets; triangular intuitionistic fuzzy number; aggregation operator; hamming distance; hotel website evaluation; GROUP DECISION-MAKING; GEOMETRIC AGGREGATION OPERATORS; OF-THE-LITERATURE; VAGUE SET-THEORY; TOPSIS METHOD; EXTENSION; ENVIRONMENT;
D O I：
10.15388/Informatica.2017.153
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Compared to fuzzy numbers, intuitionistic fuzzy numbers provide greater opportunities for solving complex decision-making problems, especially when they are related to ambiguities, uncertainties and vagueness. However, their use is more complex, especially when it comes to ordinary users. Therefore, in this paper an approach adopted for evaluating alternatives on the basis of a smaller number of some more complex evaluation criteria is proposed. The approach is based on the use of linguistic variables, triangular intuitionistic fuzzy numbers, and the Hamming distance. At the end, a case study of hotels' websites evaluation is given to demonstrate the practicality and effectiveness of the proposed approach, together with its limitations and weaknesses. Additionally, a new procedure for ranking intuitionistic fuzzy numbers is proposed and its use is verified.
引用
收藏
页码：725 / 748
页数：24
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