About Covid-19: Would the online family mediation be recommended for Chile?

In this study, we analyzed whether online mediation is recommended for the Chilean Family Mediation System. The hypothesis that we proposed was that online mediation could benefit the users and mediators of said System, and would not prevent the mediator from adequately performing the mediation work or complying with the principles of the process. The results showed that this modality could favor access to mediation and avoid the discontinuity of the service when it is not possible to physically gather the participants, and furthermore, it would not hinder the adequate performance of the mediation work nor would it comply with the principles of the process. Therefore, we conclude that it is not reasonable that only physical assistance be admitted.