Crisis communication in virtual realities-Evaluation of a serious game on the training of soft skills in crisis management teams

The training of soft skills in crisis management teams is a central precondition for efficient and successful communication which is urgently needed in a disaster situation. However, previous trainings and simulations are costly in terms of time and money. By means of serious games in virtual environments, these disadvantages can be reduced insofar as users can participate in the multi-user game by using their workstation computer. The DREAD ED project provides a serious game in a virtual environment which simulates the work of crisis management teams during a disaster situation. The virtual training platform was tested by students and experts on crisis management in two trials. It appears that the virtual environment presented is suitable for an effective training of group dynamic and cooperation in a disaster situation.