Organizational legitimacy for high-risk facilities: Examining the case of NBAF

被引:7
作者
Zhang, Xiaochen Angela [1 ]
Muturi, Nancy [2 ]
机构
[1] Univ Oklahoma, Gaylord Coll Journalism & Mass Commun, 395 W Linsey Room 3019, Norman, OK 73019 USA
[2] Kansas State Univ, AQ Miller Sch Journalism & Mass Commun, Manhattan, KS 66506 USA
关键词
Organizational legitimacy; Trust; Risk perceptions; Preparedness; COMMUNITY RESILIENCE; PUBLIC ACCEPTANCE; COMMUNICATION; DETERMINANTS; ANTECEDENTS; STRATEGIES; MANAGEMENT; BENEFITS; TRUST;
D O I
10.1016/j.pubrev.2021.102087
中图分类号
F [经济];
学科分类号
02 ;
摘要
Through an online survey of community residents living nearby the National Bio and Agro-Defense Facility (NBAF), this study examined how high-risk organizations can communicate organizational legitimacy, and how legitimacy perception may affect public trust and risk perceptions. Results illustrated the importance of transparent and consistent communication in organizational legitimacy-building, as well as the role of legitimacy, especially for high-risk organizations, to garner public trust, to ease public uncertainty, and to increase public preparedness.
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页数:9
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