Value co-creation behaviors and hotel loyalty program member satisfaction based on engagement and involvement: Moderating effect of company support

被引:27
作者
Liu, Jiayin [1 ]
Jo, WooMi [1 ]
机构
[1] Univ Guelph, Sch Hospitality Food & Tourism Management, 50 Stone Rd East, Guelph, ON N1G 2W1, Canada
关键词
CUSTOMER BRAND ENGAGEMENT; SCALE DEVELOPMENT; DOMINANT LOGIC; PERCEIVED VALUE; ANTECEDENTS; PARTICIPATION; SERVICES; IMPACT; MODEL; EXPERIENCES;
D O I
10.1016/j.jhtm.2020.02.002
中图分类号
F [经济];
学科分类号
02 ;
摘要
[No abstract available]
引用
收藏
页码:23 / 31
页数:9
相关论文
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