Lean in a cold fiscal climate: the public sector in an age of reduced resources

被引:13
作者
Martin, Douglas [1 ]
机构
[1] Univ Cent Lancashire, Human Resource Management, Lancashire Sch Business & Enterprise, Preston, Lancs, England
关键词
Lean; fiscal climate; performance targets; public sector; CIVIL-SERVICE; HEALTH-CARE; COPRODUCTION; MANAGEMENT;
D O I
10.1080/09540962.2018.1389501
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Reflecting on recent public sector reform, this paper examines the use of Lean during a period of financial austerity. The paper outlines several challenges for public sector organizations as they manage performance targets, and engage in service re-design. The author challenges the current use of Lean working arguing for a re-evaluation of the traditional public sector model of work and for a collective approach to co-production of service redesign.
引用
收藏
页码:29 / 36
页数:8
相关论文
共 23 条
[1]   Defining the client in the public sector: A social-exchange perspective [J].
Alford, J .
PUBLIC ADMINISTRATION REVIEW, 2002, 62 (03) :337-346
[2]  
Bach S., 2012, MODERNISATION PUBLIC
[3]   Beyond engagement and participation: User and community coproduction of public services [J].
Bovaird, Tony .
PUBLIC ADMINISTRATION REVIEW, 2007, 67 (05) :846-860
[4]   Civil service reform in the UK, 1999-2005: Revolutionary failure or evolutionary success? [J].
Bovaird, Tony ;
Russell, Ken .
PUBLIC ADMINISTRATION, 2007, 85 (02) :301-328
[5]   Distinguishing Different Types of Coproduction: A Conceptual Analysis Based on the Classical Definitions [J].
Brandsen, Taco ;
Honingh, Marlies .
PUBLIC ADMINISTRATION REVIEW, 2016, 76 (03) :427-435
[6]  
Cabinet Office, 2011, CM8145
[7]  
Cabinet Office, 2011, RED TAP CHALL
[8]   'All they lack is a chain': lean and the new performance management in the British civil service [J].
Carter, Bob ;
Danford, Andy ;
Howcroft, Debra ;
Richardson, Helen ;
Smith, Andrew ;
Taylor, Phil .
NEW TECHNOLOGY WORK AND EMPLOYMENT, 2011, 26 (02) :83-97
[9]   Lean and mean in the civil service: the case of processing in HMRC [J].
Carter, Bob ;
Danford, Andy ;
Howcroft, Debra ;
Richardson, Helen ;
Smith, Andrew ;
Taylor, Phil .
PUBLIC MONEY & MANAGEMENT, 2011, 31 (02) :115-122
[10]   NEW PUBLIC MANAGEMENT IN PUBLIC SECTOR ORGANIZATIONS: THE DARK SIDES OF MANAGERIALISTIC 'ENLIGHTENMENT' [J].
Diefenbach, Thomas .
PUBLIC ADMINISTRATION, 2009, 87 (04) :892-909