Hospital Receptionist Robot v2: Design for Enhancing Verbal Interaction with Social Skills

被引：10

作者：

Ahn, Ho Seok ^{[1
]}

Yep, Wesley ^{[1
]}

Lim, Jongyoon ^{[1
]}

Ahn, Byeong Kyu ^{[1
]}

Johanson, Deborah L. ^{[2
]}

Hwang, Eui Jun ^{[1
]}

Lee, Min Ho ^{[1
]}

Broadbent, Elizabeth ^{[2
]}

MacDonald, Bruce A. ^{[1
]}

机构：

[1] Univ Auckland, Dept Elect Comp & Software Engn ECSE, Ctr Automat & Robot Engn Sci CARES, Auckland 1010, New Zealand

[2] Univ Auckland, Ctr Automat & Robot Engn Sci CARES, Dept Psychol Med, Auckland 1010, New Zealand

来源：

2019 28TH IEEE INTERNATIONAL CONFERENCE ON ROBOT AND HUMAN INTERACTIVE COMMUNICATION (RO-MAN) | 2019年

关键词：

SYSTEM;

D O I：

10.1109/ro-man46459.2019.8956300

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

This paper presents a new version of robot receptionist system for healthcare facility environment. Our HealthBots consists of three subsystems: a receptionist robot system, a nurse assistant robot system, and a medical server. Our first version of receptionist robot, interacts with human at hospital reception, gives instructions to human verbally, but cannot understand what human says, so it uses a touch screen to get the response from human. In this paper, we design a receptionist robot that recognizes human face as well as speech, which enhances verbal interaction skill of robot. In addition, we design a reaction generation engine to generate appropriate reactive motions and speech. Moreover, we study which social skills are important to a hospital receptionist robot to enhance social interaction, such as friendliness and attention. We implemented perception modules, decision-making modules, and reaction modules to our HealthBots architecture, and did two case studies to find essential social skills for hospital receptionist robots.

引用

页数：6

共 36 条

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[2]

Ahn HS, 2015, 2015 24TH IEEE INTERNATIONAL SYMPOSIUM ON ROBOT AND HUMAN INTERACTIVE COMMUNICATION (RO-MAN), P571, DOI 10.1109/ROMAN.2015.7333621

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Ahn, Ho Seok ;

Kuo, I.-Han ;

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Stafford, Rebecca ;

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Peri, Kathy ;

Broadbent, Elizabeth ;

MacDonald, Bruce A. .

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 2014, 8810 :578-589

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