Innovative actions developed by nurses in primary health care

被引:5
作者
de Oliveira, Iria Barbara [1 ]
Peres, Aida Maris [1 ]
Martins, Maria Manuela [2 ]
Bernardino, Elisabeth [1 ]
Haddad, Maria do Carmo Fernandez Lourenco [3 ]
Voth Lowen, Ingrid Margareth [1 ]
机构
[1] Univ Fed Parana, Curitiba, Parana, Brazil
[2] Univ Porto, Cidade Do Porto, Portugal
[3] Univ Estadual Londrina, Londrina, Parana, Brazil
关键词
Knowledge Management; Primary Health Care; Nursing; Organizational Innovation; Role of the Nursing Professional; PUBLIC-SECTOR; COMPETENCE; WORK;
D O I
10.1590/0034-7167-2020-0782
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Objectives: to understand the work process dimensions related to innovative actions developed by nurses in Primary Health Care. Methods: qualitative, descriptive study, developed in Primary Health Care in a city in the Southern Region of Brazil. Seventy-six nurses, who worked in management and assistance, participated in this study through semi-structured interviews. After data processing by IRAMUTEQ software, the textual analysis occurred by descending hierarchical classification. Results: forty-two innovative actions, considered by the participants as new ways of working, were identified. There was a predominance of innovative actions related to the Management and Assist dimensions; we noticed the fragility of the actions to contemplate all the nurse's work process dimensions. Final Considerations: the predominance of innovative actions was related to users' assistance and better conditions in the teamwork process, besides highlighting the role of nurses in the perspective of a new way of working in health services.
引用
收藏
页数:8
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