In Case of Emergency, Order Pizza An Urgent Case of Action Formation and Recognition

被引：9

作者：

Albert, Saul ^{[1
]}

Housley, William ^{[2
]}

Stokoe, Elizabeth ^{[1
]}

机构：

[1] Loughborough Univ, Sch Social Sci, Loughborough, Leics, England

[2] Cardiff Univ, Sch Social Sci, Cardiff, Wales

来源：

PROCEEDINGS OF THE 1ST INTERNATIONAL CONFERENCE ON CONVERSATIONAL USER INTERFACES (CUI 2019) | 2019年

关键词：

Conversation Analysis; Emergency Calls; Social Action; NLP; TURN-TAKING;

D O I：

10.1145/3342775.3342800

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

The biggest challenge for voice technologies is action recognition. This is partly because current approaches prioritize abstract context over practical action, and tend to ignore the detailed, sequential structure of talk by emulating scripted, often stereotypical dialogue. This provocation paper analyzes an urgent case of how a caller and a 911 dispatcher work together to achieve action recognition. We outline their 'seen but unnoticed' interactional methods and suggest how computational systems can learn from conversation analysis and use micro-analytic detail to recognize social actions.

引用

页数：2

共 22 条

[1]

Auer P., 2015, Temporality of language in interaction. Projection and Latency in Temporality in Interaction, P27, DOI DOI 10.1075/SLSI.27.01AUE

[2]

CLARK HH, 1991, PERSPECTIVES ON SOCIALLY SHARED COGNITION, P127, DOI 10.1037/10096-006

[3] Computational Approaches to the Pragmatics Problem [J].

Cummins, Chris ;

de Ruiter, Jan P. .

LANGUAGE AND LINGUISTICS COMPASS, 2014, 8 (04) :133-143

[4]

Drew Paul., 2009, Talk in Interaction: Comparative Dimensions, P70, DOI [10.21435/sflin.14, DOI 10.21435/SFLIN.14]

[5]

Garfinkel Harold, 1988, Sociological Theory, V6, P103

[6]

GARNAUT R, 1992, RETHINKING CONTEXT L, P1

[7]

Goodwin C, 2018, LEARN DOING, P1, DOI 10.1017/ 9781139016735

[8]

Jefferson G., 2004, Glossary of transcript symbols with an introduction, DOI DOI 10.1075/PBNS.125.02JEF

[9]

Kurzweil R., 2009, PARSING TURING TEST, P463

[10]

Levinson S. C., 2013, HDB CONVERSATION ANA, P103, DOI [DOI 10.1002/9781118325001.CH6, 10.1002/9781118325001.ch10]

← 1 2 3 →