A process model for bricolage-based resource co-management for a resource-constrained government IT project Lessons learned from Taiwan's DOC project

Purpose - The purpose of this paper is to examine the ways in which central government in resource-constrained environments collaborates with local government to utilize the available resources at hand to set up 300 Digital Opportunity Centers (DOCs) in 168 remote areas in Taiwan through co-management to bricolage new resources and new capabilities, gradually bridging the urban-rural digital divide to co-create values for local development. Design/methodology/approach - This study adopted an in-depth case study. The authors selected Taiwan's DOC, the largest public information service infrastructure project in Taiwan, to explore issues related to bricolage-based resource co-management. Findings - From the integrating relevant literature, the generic process of bricolage-based resource co-management can be inferred to consist of four major steps. Applying this body of knowledge as a theoretical lens to analyze the case of Taiwan's DOC, a process model of bricolage-based resource co-management is inductively derived to address the research questions. Research limitations/implications - A common criticism of this methodology is its lack of generalizability since a case study cannot prove itself in a statistical sense. Practical implications - This study is significant in that it provides a comprehensive and empirically supported framework. The authors hope that practitioners who face resource constraints when conducting large-scale IT projects can use the process model developed in this study as a detailed roadmap to identify the most appropriate actions and steps to undertake. Originality/value - This study provides an empirically grounded framework that contributes toward addressing the lack of empirical studies in bricolage-based, resource co-management research.