Using Business Process Modelling to Improve Student Recruitment in UK Higher Education

被引：0
|
作者：
Fakorede, Oluwatoyin [1 ]
Davies, Philip [1 ]
Newell, David [1 ]
机构：
[1] Bournemouth Univ, Fac Sci & Technol, Dept Comp & Informat, Poole, Dorset, England
来源：
BUSINESS INFORMATION SYSTEMS WORKSHOPS (BIS 2018) | 2019年 / 339卷
关键词：
UK higher education; Process modeling; Recruitment process; Business process improvement; BPMN; Clearing;
D O I：
10.1007/978-3-030-04849-5_11
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
We consider how the student recruitment process might be improved to optimize performance with particular reference to the clearing process. A Design Science Research (DSR) methodology was used which entails learning through artefact production and data was collected from interviews, observation and document analysis. The logic of the clearing process was modelled using a process-oriented modelling technique. An 'As Is' clearing process model was created to analyze the process, and a 'To Be' clearing process model developed. The improved model has been verified by domain experts and promises to enhance the clearing process in terms of cost saving and resource utilization.
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页码：124 / 135
页数：12
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