What is the impact of patient violence in the emergency department on emergency nurses' intention to leave?

被引:37
作者
Stafford, Sarah [1 ]
Avsar, Pinar [1 ]
Nugent, Linda [1 ,2 ]
O'Connor, Tom [2 ,3 ,4 ,5 ,6 ]
Moore, Zena [2 ,3 ,4 ,5 ,6 ,7 ,8 ,9 ,10 ]
Patton, Declan [2 ,3 ,4 ,5 ,11 ]
Watson, Chanel [4 ]
机构
[1] Univ Med & Hlth Sci, Sch Nursing & Midwifery, Royal Coll Surg Ireland RCSI, Dublin, Ireland
[2] Fakeeh Coll Hlth Sci, Jeddah, Saudi Arabia
[3] RCSI Univ Med & Hlth Sci, Skin Wounds & Trauma Res Ctr, Dublin, Ireland
[4] RCSI Univ Med & Hlth Sci, Sch Nursing & Midwifery, Dublin, Ireland
[5] Griffith Univ, Sch Nursing & Midwifery, Gold Coast, Qld, Australia
[6] Lida Inst, Shanghai, Peoples R China
[7] Monash Univ, Fac Med Nursing & Hlth Sci, Clayton, Vic, Australia
[8] Univ Ghent, Fac Med & Hlth Sci, Dept Publ Hlth, Ghent, Belgium
[9] Univ Wales Coll Cardiff, Cardiff, Wales
[10] Menzies Hlth Inst Queensland, Natl Hlth & Med Res Council Ctr Res Excellence Wi, Gold Coast, Qld, Australia
[11] Univ Wollongong, Fac Sci Med & Hlth, Wollongong, NSW, Australia
关键词
emergency department; intention to leave; job satisfaction; types of workplace violence; violence; WORKPLACE VIOLENCE; WORK-ENVIRONMENT; JOB-SATISFACTION; RISK-FACTORS; TURNOVER; EXPERIENCE; HOSPITALS; OUTCOMES; AREA;
D O I
10.1111/jonm.13728
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Aim To examine the impact that patient violence, experienced in the emergency department, has on emergency nurses' intention to leave their job. Background Emergency departments have become known for their overcrowding, chaos, unpredictability and violence. Emergency nurses are at high risk of experiencing workplace violence, which is cited in the literature as having a direct effect on general nurses' intention to leave. A high rate of nursing turnover may lead to short staffing, jeopardize the quality of patient care and increase overcrowding and wait times. Evaluation A systematic review was undertaken in CINAHL, Medline and Psych INFO databases using published data until November 2021. Six articles were included, and PRISMA guidelines were adhered it. Key Issues Workplace violence in the emergency department had a direct impact on emergency nurses' intention to leave and decreased their job satisfaction. Verbal abuse is the most experienced form of workplace violence. Conclusions Workplace violence experienced by emergency nurses in the emergency department had a direct positive impact on their intention to leave and subsequently negative impact on their job satisfaction. Implications for Nursing Management This review may inform clinical decision-making and aid in the development of clinical practice guidelines for a workplace violence prevention programme, specific to the emergency department.
引用
收藏
页码:1852 / 1860
页数:9
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