What Matters Most? The Perceived Importance of Ability and Personality for Hiring Decisions

被引：28
作者：
Tews, Michael J. [1 ]
Stafford, Kathryn [2 ]
Tracey, J. Bruce [3 ]
机构：
[1] Penn State Univ, Sch Hospitality Management, University Pk, PA 16802 USA
[2] Ohio State Univ, Coll Educ & Human Ecol, Columbus, OH 43210 USA
[3] Cornell Univ, Sch Hotel Adm, Ithaca, NY 14853 USA
来源：
CORNELL HOSPITALITY QUARTERLY | 2011年 / 52卷 / 02期
关键词：
hiring decisions; general mental ability; personality; JOB-PERFORMANCE; CONTEXTUAL PERFORMANCE; INDIVIDUAL-DIFFERENCES; COGNITIVE-ABILITY; VALIDITY; POLICY; INTELLIGENCE; UTILITY; TASK;
D O I：
10.1177/1938965510363377
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This study examined the emphasis hiring managers placed on general mental ability (GMA) and personality-agreeableness, conscientiousness, emotional stability, and extraversion-when evaluating applicant profiles for servers for a national restaurant chain. GMA was framed as either "intelligence" or the "ability to learn and solve problems." Under both conditions, GMA was valued, but less than agreeableness, conscientiousness, and emotional stability, even though GMA has been demonstrated to be the strongest predictor of employee performance. Framed as the "ability to learn and solve problems," GMA was more highly valued, but still less than personality.
引用
收藏
页码：94 / 101
页数：8
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