共 89 条
[43]
GOK G, 2007, J AM ACAD BUSINESS, V10, P218
[44]
Gronroos C., 1996, MARKETING EVOLUTION, P14
[45]
GRONROSS C, 1990, SERVICE MANAGEMENT M
[46]
Hakansson H., 1992, IND NETWORKS NEW VIE, P129
[47]
Hakansson H., 1982, INT MARKETING PURCHA, V1
[48]
Hakansson H., 1995, DEV RELATIONSHIPS BU
[50]
Houston F.S., 1992, MARKETING EXCHANGE T