Revisiting the relationship of supervisor trust and CEO trust to turnover intentions: A three-country comparative study

被引:33
作者
Costigan, Robert D. [1 ]
Insinga, Richard C. [1 ]
Berman, J. Jason [1 ]
Kranas, Grazyna [2 ]
Kureshov, Vladimir A. [3 ]
机构
[1] St John Fisher Coll, Rochester, NY 14618 USA
[2] Univ Warszaw, PL-00183 Warsaw, Poland
[3] Siberian State Aerosp Univ, Krasnoyarsk 660017, Russia
关键词
Turnover intentions; CEO trust; Supervisor trust; Cross-cultural; EMPLOYEE TURNOVER; PERFORMANCE; MANAGEMENT; COMMITMENT; LEADERSHIP; ATTITUDES; CULTURES;
D O I
10.1016/j.jwb.2010.05.019
中图分类号
F [经济];
学科分类号
02 ;
摘要
Dirks and Ferrin (2002) conducted a landmark meta-analysis that addressed many questions about the antecedents and effects of the employee's trust in their direct leader and in the organization's leadership. There are still some unanswered research questions. The present study addresses direct-leader trust and organization-leadership trust in the international setting (U.S., Russia, and Poland) while employing a refined research design that minimizes range restriction. The results show that trust of the firm's CEO and top management is more highly correlated with turnover intentions than is trust of the supervisor. In-group collectivism dimension did not moderate these trust and turnover-intentions relationships. (C) 2010 Elsevier Inc. All rights reserved.
引用
收藏
页码:74 / 83
页数:10
相关论文
共 43 条
[1]  
[Anonymous], 2009, WORLD ALM BOOK FACTS
[2]  
BECKER TE, 1992, ACAD MANAGE J, V35, P232, DOI 10.5465/256481
[3]  
Beslin R., 2004, Ivey Business Journal, V2004, pG1
[4]  
Carl D., 2004, Culture, Leadership, and Organizations: the GLOBE Study of 62 Societies, P513
[5]  
Carnevale D. G., 1988, THESIS FLORIDA STATE
[6]  
Chung K.H., 1997, KOREAN MANAGEMENT GL
[7]   NEW WORK ATTITUDE MEASURES OF TRUST, ORGANIZATIONAL COMMITMENT AND PERSONAL NEED NON-FULFILLMENT [J].
COOK, J ;
WALL, T .
JOURNAL OF OCCUPATIONAL PSYCHOLOGY, 1980, 53 (01) :39-52
[8]  
Costigan R.D., 1998, J MANAGERIAL ISSUES, V10, P303, DOI DOI 10.2307/40604201
[9]  
Dawson C., 2005, BUS WEEK, V3965, P94
[10]   Trust in leadership: Meta-analytic findings and implications for research and practice [J].
Dirks, KT ;
Ferrin, DL .
JOURNAL OF APPLIED PSYCHOLOGY, 2002, 87 (04) :611-628