A Study on Methodology to Collect Customer Requirements through the Internet

被引：1

作者：

Liu, Shengli ^{[1
]}

Shen, Fa ^{[1
]}

机构：

[1] Ningbo Univ, Fac Mech Engn & Mech, Dept Ind Design, Ningbo 315211, Zhejiang, Peoples R China

来源：

ADVANCES IN ENGINEERING DESIGN AND OPTIMIZATION, PTS 1 AND 2 | 2011年 / 37-38卷

关键词：

Internet; Customer; Requirements; Web;

D O I：

10.4028/www.scientific.net/AMM.37-38.59

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

Timely and accurate access to customer requirements is one of the vital elements of the customer-centric business strategy of modern enterprises. After comparisons of different methods of surveying product and market requirements, we propose to use the Internet information through well-constructed websites to utilize the techniques and methods of collecting customer needs and combining with actual cases in order to provide the basis for new product development in enterprises.

引用

页码：59 / 63

页数：5

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