A Performance Measurement Tool for Cancer Patient Information and Satisfaction

被引：9

作者：

Fitch, Margaret I. ^{[1
]}

McAndrew, Alison ^{[1
]}

机构：

[1] Sunnybrook Hlth Sci Ctr, Odette Canc Ctr, Toronto, ON M4N 3M5, Canada

来源：

JOURNAL OF CANCER EDUCATION | 2011年 / 26卷 / 04期

关键词：

Cancer patient information; Indicator measurement; Psychometric evaluation; NEEDS; SEEKING; CARE;

D O I：

10.1007/s13187-011-0260-9

中图分类号：

R73 [肿瘤学];

学科分类号：

100214 ;

摘要：

Cancer programs need to monitor their performance related to providing patient information. A new measurement tool was designed to gather indicator data concerning the importance of selected information topics and satisfaction with what information they had received. Based on a mixed sample of 540 cancer patients, the reliability of the importance and satisfaction scales were acceptable (Cronbach's alpha 0.89 and 0.92, respectively). The newly designed Cancer Information Importance/Satisfaction Scale is a reliable measure and can be easily applied as a performance indicator.

引用

页码：612 / 618

页数：7

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