A Knowledge Management Perspective for Business Process Management System's (BPMS) Evaluation

被引:2
作者
Afonso de Oliveira, Alessandro Marcus [1 ]
de Carvalho, Rodrigo Baroni [1 ]
Jamil, George Leal [1 ]
Baroni Carvalho, Juliana Amaral [1 ]
机构
[1] Univ FUMEC, UFMG Univ Toronto, Toronto, ON, Canada
来源
PERSPECTIVAS EM CIENCIA DA INFORMACAO | 2010年 / 15卷 / 01期
关键词
Knowledge Management; Process Management; Business Process Management (BPM); Business Process Management System (BPMS); Workflow;
D O I
10.1590/S1413-99362010000100008
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
The paper analyses how BPm systesm can supporte Knowledge Management (KM) practices. The research model was built upon the interfaces between KM and Process Management and was also based on BPMI and WfMC models. It was concluded, for the studied case, that a BPM system, although limited for helping socialization, has features that totally support externalization combination and internalization of knowledge about business processes.
引用
收藏
页码:132 / 153
页数:22
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