Quantifying and validating measures of airport terminal wayfinding

被引：33

作者：

Churchill, Anthony ^{[1
]}

Dada, Ezekiel ^{[2
]}

de Barros, Alexandre G. ^{[1
]}

Wirasinghe, S. C. ^{[1
]}

机构：

[1] Univ Calgary, Schulich Sch Engn, Calgary, AB T2N 1N4, Canada

[2] Bunt & Assoc, Calgary, AB T2J 6A5, Canada

来源：

JOURNAL OF AIR TRANSPORT MANAGEMENT | 2008年 / 14卷 / 03期

关键词：

passenger orientation; wayfinding; visibility index; level of service;

D O I：

10.1016/j.jairtraman.2008.03.005

中图分类号：

U [交通运输];

学科分类号：

08 ; 0823 ;

摘要：

The paper is concerned with passenger orientation, commonly called wayfinding, in airport terminals. Previous work has built on theoretical models of connectivity to quantify visual connections. The paper incorporates empirical findings of the effects of the number of decision points and level changes on the ease of wayfinding into a new model of the visibility index that is compared with an existing model. The level of service for wayfinding as experienced by users is examined using questionnaires. Comparisons of measured and reported ease of wayfinding are employed to develop a new level of service scale. (C) 2008 Elsevier Ltd. All rights reserved.

引用

页码：151 / 158

页数：8

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