The effects of ethical climate on organizational identification, supervisory trust, and turnover among salespeople

被引:145
作者
DeConinck, James B. [1 ]
机构
[1] Western Carolina Univ, Dept Mkt & Profess Selling, Cullowhee, NC 28723 USA
关键词
Ethical work climate; Organizational identification; Supervisory trust; Organizational commitment; Turnover intentions; Turnover; SALES FORCE BEHAVIOR; GROUP SELF-ESTEEM; SOCIAL IDENTITY; DISTINCT ASPECTS; JOB-ATTITUDES; WORK CLIMATE; ROLE STRESS; COMMITMENT; SALESPERSON; LEADERSHIP;
D O I
10.1016/j.jbusres.2010.06.014
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study examined how an ethical work climate influences salespersons' organizational identification, supervisory trust, organizational commitment, turnover intentions, and turnover. Using a sample of 393 salespeople, the results found that facets of an ethical work climate are related directly to supervisory trust and organizational identification. One aspect of an ethical work climate, ethical norms, was related directly to turnover. These results indicate that an ethical work climate can directly affect salespersons' job attitudes and outcomes. The results indicate the importance of measuring ethical work climate from a multidimensional perspective. (C), 2010 Elsevier Inc. All rights reserved.
引用
收藏
页码:617 / 624
页数:8
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