An Artificial Intelligence System Focused on COVID-19 Pandemic: Results and Impacts

Artificial intelligence (AI) is rapidly becoming fundamental in our society, reaching from industry to our homes. AI benefits for human being lives are undoubtful, especially in its application on Health and Safety at Work. Specifically, when there is a high degree of uncertainty in preventive measures and protocols definition, such as the case of COVID-19, AI may enlighten and anticipate decisions saving lives. Therefore, this paper aims to discuss the success factors and the results of an AI application related to Covid-19 prevention in workplaces, named CyberLabs KeyApp. It presents a case study in the Brazilian energy sector applied to approximately 3000 employees located in more than 30 different cities. The system was composed by an application including Control Facial Recognition when employees reach the electric power plants, substations, and offices, conjugated with temperature control; a daily COVID-19 self-assessment form fulfilment gathering personal habits related to Covid-19 furthering the artificial intelligence processing; and surveillance cameras for agglomerations detecting on facilities. As a result, there is an AI COVID score calculation that classifies the employee's risk into four categories. Medical staff is notified with warns reporting each employee with High or Very High classification. The four categories are listed: Low - user pre-access to the facility is granted. Medium - user pre-access to the facility is granted and AI prescribes individual COVID avoidance good practices that are informed to the user by notification; High - user preaccess to the facility is conditioned to a prior individual medical staff evaluation and medical staff is notified for proceed to contact with the user; and Very High - user pre-access to the facility is not granted and the AI application notifies medical staff to contact immediately with the user. A set of operational, tactical, and strategic panels are available for managers and doctors for daily consulting. Through these AI dashboards, the variables - habits, symptoms, and preventive measures - that influences employees' Covid high risk are detected. Innovative Protocols were elaborated to diminish this risk rates as well as specific communication campaigns. Consequently, the company has reached the lowest Covid-19 rates among the Brazilian public energy sector institutions.