DOES VOICE GO FLAT? HOW TENURE DIMINISHES THE IMPACT OF VOICE

Although many studies have shown that the opportunity to provide input (voice) leads to more favorable employee reactions, fewer studies have examined the boundary conditions for the effect of voice on worker outcomes. Building upon Greenberg and Strasser's (1986) model of personal control in organizations, we hypothesize that the positive effect of voice on intent to remain will be less pronounced for employees with longer organizational tenures. Converging results of national surveys from the United Kingdom and the United States support the anticipated relationships. It appears the beneficial effects of voice on employee attitudes may decrease as employees accrue tenure with their employer. (C) 2011 Wiley Periodicals, Inc.