C2C Model E-Commerce Credit Evaluation Model Based on Artificial Intelligence

被引:0
|
作者
Mu, Wei [1 ]
Ding, HePing [1 ,2 ]
机构
[1] Suzhou Univ, Coll Business, Suzhou 234000, Anhui, Peoples R China
[2] Philippine Christian Univ, Ctr Int Educ, Manila 1004, Philippines
关键词
REPUTATION; TRUST;
D O I
10.1155/2022/4820393
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The development of network computer technology and artificial intelligence technology promotes the generation of software agents. However, online shopping has inherent information asymmetry due to the anonymity and liquidity of C2C (Customer to Customer) transactions. In the virtual environment, buyers cannot see the physical products, and they do not experience online shopping in person. They can only select products through the seller's pictures and descriptions. After payment, there may be some problems, such as sending the wrong product, the seller does not deliver the goods after receiving the goods, or the seller does not receive the payment after delivery, etc. Therefore, the credit problem is the bottleneck for the development of online shopping business. Therefore, in order to ensure the transaction security of buyers and sellers, major C2C online trading platforms at home and abroad have established a credit evaluation mechanism. However, due to the reliability of e-commerce technology, the legal environment of e-commerce, the ethical environment of e-commerce, and the problems of existing credit evaluation indicators. The development of e-commerce in China is very slow. Therefore, actively exploring the credit model of Chinese e-commerce is of great significance to promoting the development of Chinese market economy. In this paper, AI technology analyzes the credit evaluation management method of C2C e-commerce website for transaction participants. This paper summarizes some key factors that affect the establishment of C2C credit, and further finds that there are some problems in the credit evaluation model involved in the e-commerce process. These problems stem from the inability to properly deal with the current development of e-commerce in China. There are problems with its evaluation system and honest transaction process. In order to better promote the development of e-commerce, in view of the above problems, this paper proposes a new model of C2C e-commerce credit system based on the game theory model of e-commerce buyers and sellers of AI technology, and further improves the evaluation model and related measures to completely solve the problem. Credit value generally shows a growth trend, but the trend is not obvious.
引用
收藏
页数:10
相关论文
共 50 条
  • [41] An anti-attack model for centralized C2C reputation evaluation agent
    Ji Shujuan
    Liu Baohua
    Zou Benfa
    Zhang Chunjin
    2016 IEEE INTERNATIONAL CONFERENCE ON AGENTS (IEEE ICA 2016), 2016, : 63 - 69
  • [42] A MODEL FOR CONSUMER TRUST IN E-COMMERCE
    Falahat, Mohammad
    Lee, Yan-Yin
    Foo, Yi-Cheng
    Chia, Chee-En
    ASIAN ACADEMY OF MANAGEMENT JOURNAL, 2019, 24 : 93 - 109
  • [43] The Research of E-Commerce Trust Model
    Luo Duanhong
    Zhang Jie
    ELECTRONIC COMMERCE AND INFORMATION ENGINEERING IN CHINA: PROCEEDINGS OF THE 2ND INTERNATIONAL SYMPOSIUM ON ELECTRONIC BUSINESS AND INFORMATION SYSTEM, 2010, : 45 - 48
  • [44] EVALUATION OF REPUTATION METRIC FOR THE B2C e-COMMERCE REPUTATION SYSTEM
    Gutowska, Anna
    Sloane, Andrew
    WEBIST 2009: PROCEEDINGS OF THE FIFTH INTERNATIONAL CONFERENCE ON WEB INFORMATION SYSTEMS AND TECHNOLOGIES, 2009, : 489 - 498
  • [45] Measuring feedback credibility by customer value in C2C trust model
    Zhong Y.
    Xiong J.
    Yao L.
    Information Technology Journal, 2011, 10 (12) : 2329 - 2335
  • [46] The Role of Self-Efficacy, Trust, and Experience and the Mediating Effects of Satisfaction in the Choice of C2C E-Commerce among Young Adults
    Leonard, Lori N. K.
    Jones, Kiku
    JOURNAL OF ELECTRONIC COMMERCE IN ORGANIZATIONS, 2009, 7 (03) : 1 - 20
  • [47] Modelling the B2C Marketplace: Evaluation of a Reputation Metric for e-Commerce
    Gutowska, Anna
    Sloane, Andrew
    WEB INFORMATION SYSTEMS AND TECHNOLOGIES, 2010, 45 : 212 - 226
  • [48] Prisoner's dilemma game model for e-commerce
    Bahbouhi, Jalal Eddine
    Moussa, Najem
    APPLIED MATHEMATICS AND COMPUTATION, 2017, 292 : 128 - 144
  • [49] From virtual community members to C2C e-commerce buyers: Trust in virtual communities and its effect on consumers' purchase intention
    Lu, Yaobin
    Zhao, Ling
    Wang, Bin
    ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS, 2010, 9 (04) : 346 - 360
  • [50] The model for consumer trust in C2C online auction
    Zhong Ying-feng
    Shao Pei-ji
    PROCEEDINGS OF THE 2006 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE & ENGINEERING (13TH), VOLS 1-3, 2006, : 125 - 129