C2C Model E-Commerce Credit Evaluation Model Based on Artificial Intelligence

被引:0
|
作者
Mu, Wei [1 ]
Ding, HePing [1 ,2 ]
机构
[1] Suzhou Univ, Coll Business, Suzhou 234000, Anhui, Peoples R China
[2] Philippine Christian Univ, Ctr Int Educ, Manila 1004, Philippines
关键词
REPUTATION; TRUST;
D O I
10.1155/2022/4820393
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The development of network computer technology and artificial intelligence technology promotes the generation of software agents. However, online shopping has inherent information asymmetry due to the anonymity and liquidity of C2C (Customer to Customer) transactions. In the virtual environment, buyers cannot see the physical products, and they do not experience online shopping in person. They can only select products through the seller's pictures and descriptions. After payment, there may be some problems, such as sending the wrong product, the seller does not deliver the goods after receiving the goods, or the seller does not receive the payment after delivery, etc. Therefore, the credit problem is the bottleneck for the development of online shopping business. Therefore, in order to ensure the transaction security of buyers and sellers, major C2C online trading platforms at home and abroad have established a credit evaluation mechanism. However, due to the reliability of e-commerce technology, the legal environment of e-commerce, the ethical environment of e-commerce, and the problems of existing credit evaluation indicators. The development of e-commerce in China is very slow. Therefore, actively exploring the credit model of Chinese e-commerce is of great significance to promoting the development of Chinese market economy. In this paper, AI technology analyzes the credit evaluation management method of C2C e-commerce website for transaction participants. This paper summarizes some key factors that affect the establishment of C2C credit, and further finds that there are some problems in the credit evaluation model involved in the e-commerce process. These problems stem from the inability to properly deal with the current development of e-commerce in China. There are problems with its evaluation system and honest transaction process. In order to better promote the development of e-commerce, in view of the above problems, this paper proposes a new model of C2C e-commerce credit system based on the game theory model of e-commerce buyers and sellers of AI technology, and further improves the evaluation model and related measures to completely solve the problem. Credit value generally shows a growth trend, but the trend is not obvious.
引用
收藏
页数:10
相关论文
共 50 条
  • [21] An Integrated Model of Customer Repurchase Intention in B2C E-commerce
    Homsud, Saowakhon
    Chaveesuk, Singha
    2014 6TH INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND ELECTRICAL ENGINEERING (ICITEE), 2014, : 19 - 24
  • [22] The dynamics of trust in B2C e-commerce: A research model and agenda
    Holsapple C.W.
    Sasidharan S.
    Information Systems and e-Business Management, 2005, 3 (4) : 377 - 403
  • [23] Fuzzy Based Trust Model to Fwaluate and Analyse Trust in B2C E-commerce
    Anurag
    Aggarwal, Swati
    SOUVENIR OF THE 2014 IEEE INTERNATIONAL ADVANCE COMPUTING CONFERENCE (IACC), 2014, : 1300 - 1306
  • [24] Understanding buyers' loyalty to a C2C platform: the roles of social capital, satisfaction and perceived effectiveness of e-commerce institutional mechanisms
    Huang, Qian
    Chen, Xiayu
    Ou, Carol Xiaojuan
    Davison, Robert M.
    Hua, Zhongsheng
    INFORMATION SYSTEMS JOURNAL, 2017, 27 (01) : 91 - 119
  • [25] A novel reputation-based model for e-commerce
    Fouliras, Panayotis
    OPERATIONAL RESEARCH, 2013, 13 (01) : 113 - 138
  • [26] THE LINK BETWEEN CONSUMERS' ONLINE SHOPPING BEHAVIOURS AND E-SERVICESCAPE IN C2C E-COMMERCE: EVIDENCES FROM TURKEY
    Bulut, Zeki Atil
    Onaran, Berrin
    ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2017), 2017, : 390 - 400
  • [27] The Reputation Evaluation Based on Optimized Hidden Markov Model in E-Commerce
    Liu Chang
    Ouzrout, Yacine
    Nongaillard, Antoine
    Bouras, Abdelaziz
    Zhou Jiliu
    MATHEMATICAL PROBLEMS IN ENGINEERING, 2013, 2013
  • [28] Logic-based Reputation Model in e-Commerce Simulation
    Letia, Ioan Alfred
    Slavescu, Radu Razvan
    JASSS-THE JOURNAL OF ARTIFICIAL SOCIETIES AND SOCIAL SIMULATION, 2012, 15 (03):
  • [29] A New Comprehensive Trust Model of E-commerce Based on Reputation
    Li, Daoquan
    Liang, Yongquan
    Yang, Hua
    2011 INTERNATIONAL CONFERENCE ON SOFTWARE ENGINEERING AND MULTIMEDIA COMMUNICATION, 2011, : 147 - 150
  • [30] Evaluation model of buyers’ dynamic reputation in E-commerce
    Zhang, Yang
    Liu, Tieying
    Li, Ru
    Wan, Zhenhai
    International Journal of Multimedia and Ubiquitous Engineering, 2015, 10 (05): : 53 - 64