So often the discussion centres around is KM working? Isn't it time to ask that question? Evidence in Case studies can help not polarise discussions but create an empirical viewpoint that it needs repair, tweaking and perhaps rethink.. This article provides an overview and attempts to provide evidence on the state of affairs of KM. objectives, goals attained with some benchmarking. There is hope in creating the context of organisations that have successfully implemented complex knowledge management programmes and lessons that have been learnt.. There was and still is the belief that knowledge is stored on hard drives, books, libraries, learned people and is piece meal shared to prevent an erosion of power! The Cases represent one in Disaster Management and the other in Real Estate. Disaster as always is unable to manage its damage control and several pieces that otherwise function seem to fall apart. Real Estate has its complexities in variables that are ever changing. A Model that is seamless and can be used in any business that sees itself as a service will amply summarise this in terms of representation. The success and failure factors show how the paradigms of links and being apart with evidence are a conjoint. Purpose The purpose is to help create acceptable parameters and a set of models that will determine the success and failure case studies in Knowledge Management and its governing principles. Design/methodology/approach We have conducted publication research, conduct interviews, used other research methods and included both present and historical information. We also chose ISO awarded firms to look at empirical data. We adopted some existing models that are used Originality/value This methodology puts in evidence models of predictability, assessment and evaluation to gauge the purpose, objectives and outcomes of KM action plans, research studies and Business strategies that would emerge accordingly Practical implications The outcomes of the application is to isolate intuitive factors and base decisions for KM best practices to determine the winning combination of success factors using case method approach and deriving roving factors, variable factors and fixed
