共 13 条
- [1] [Anonymous], GUID PROJ MAN BOD KN
- [2] *CHALL GROUP, 2002, CUST SEL WORLD CLASS
- [3] Challey Group, 1998, CUST SEL WORLD CLASS
- [4] Clemes M., 2000, J SERV MARK, V14, P573, DOI DOI 10.1108/08876040010352754
- [5] LEIGH TW, 2001, J PERSONAL SELLING S, V21, P83, DOI DOI 10.1080/08853134.2001.10754260
- [6] PARSONS V, 2002, ASME ANN C P AM SOC
- [7] Perry C, 2002, J BUS IND MARK, V17, P75, DOI 10.1108/08858620210415217
- [8] PETER J, 1997, PREFACE MARKETING MA
- [9] PETERSON WR, 1996, 1996 ASEE ANN C P AM