Overcoming the fear factor: How perceptions of supervisor openness lead employees to speak up when fearing external threat

被引:77
作者
Lebel, R. David [1 ]
机构
[1] Univ Pittsburgh, Katz Sch Business, 364 Mervis Hall, Pittsburgh, PA 15260 USA
基金
美国安德鲁·梅隆基金会;
关键词
Employee voice; Upward communication; Fear; Discrete emotions; Layoffs; Supervisor openness; Prosocial motivation; ORGANIZATIONAL CITIZENSHIP BEHAVIORS; IMPRESSION MANAGEMENT; JOB INSECURITY; GOOD SOLDIERS; VOICE; EMOTION; ANTECEDENTS; PERSONALITY; PERFORMANCE; LEADERSHIP;
D O I
10.1016/j.obhdp.2016.05.001
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
While fear is generally assumed to powerfully limit employee voice, a functional view of emotions suggests that responses to fear vary. Instead of assuming that fear is negatively associated with voice, I argue that this relationship may be more complex. Adopting a functional view of emotions, I hypothesize that fears from external sources focus attention on shared threat to the organization and may be positively associated with employee voice. This effect is likely contingent: when employees perceive their supervisors as open to input, they are motivated to speak up. Thus, perceptions of supervisor openness can help transform other-focused motives resulting from fearing external threat into information-sharing. Results from two studies suggest that fear of external threat positively relates to voice when employees perceive their supervisor as open to input. Additionally, results suggest that this interactive effect is mediated by prosocial motivation spurring employees to speak up when fearing external threat. (C) 2016 The Author. Published by Elsevier Inc.
引用
收藏
页码:10 / 21
页数:12
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