RADIO FREQUENCY IDENTIFICATION TECHNOLOGY UTILIZATION AND ORGANIZATIONAL AGILITY

This study examines the impact of RFID technology utilization on organizational agility in manufacturing firms. Data from a sample of 328 manufacturers were collected and the model was assessed following a structural equation methodology. Findings indicate that adoption of RFID technology utilization directly and positively impacts organizational agility which in turn directly and positively impacts both operational and logistics performance. Additionally, operational performance directly and positively impacts logistics performance. Data were collected during the growth stage of RFID technology adoption and were only collected from firms in the manufacturing sector. Respondents held operations-level positions in manufacturing organizations. Results should be interpreted with these limitations in mind. The implementation of RFID technology can result in improved organizational agility resulting in improved performance. Practitioners considering adoption of RFID technology should weigh potential benefits from increased agility and performance against the costs of technology adoption.