Crowd Size, Diversity and Performance

被引:30
作者
Robert, Lionel [1 ]
Romero, Daniel M. [1 ]
机构
[1] Univ Michigan, Ann Arbor, MI 48109 USA
来源
CHI 2015: PROCEEDINGS OF THE 33RD ANNUAL CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS | 2015年
关键词
Wikipedia; performance; team size; diversity; DEMOGRAPHY;
D O I
10.1145/2702123.2702469
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
Crowds are increasingly being adopted to solve complex problems. Size and diversity are two key characteristics of crowds; however their relationship to performance is often paradoxical. To better understand the effects of crowd size and diversity on crowd performance we conducted a study on the quality of 4,317 articles in the WikiProject Film community. The results of our study suggest that crowd size leads to better performance when crowds are more diverse. However, there is a break-even point - smaller, less diverse crowds can outperform more diverse crowds of similar size. Our results offer new insights into the effects of size and diversity on the performance of crowds.
引用
收藏
页码:1379 / 1382
页数:4
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