Reconsidering the actual and future use of mobile services

被引:21
作者
Bouwman, Harry [2 ]
Carlsson, Christer [1 ]
Walden, Pirkko [1 ]
Molina-Castillo, Francisco J. [3 ]
机构
[1] Abo Akad Univ, Inst Adv Management Syst Res, FIN-20520 Turku, Finland
[2] Delft Univ Technol, Fac Technol Policy & Management, Delft, Netherlands
[3] Univ Murcia, Dpto Comercializac & Invest Mercados, Murcia, Spain
关键词
Mobile services; Mobile Internet services; Mobile telecommunications market; Service adoption; Structural equation model; INFORMATION-TECHNOLOGY; INTERNET SERVICES; ACCEPTANCE; ADOPTION; COMMERCE; INTENTION; INNOVATIVENESS; COMMUNICATION; DETERMINANTS;
D O I
10.1007/s10257-008-0094-0
中图分类号
F [经济];
学科分类号
02 ;
摘要
For a number of years, Finland was considered one of the most successful countries in Europe in terms of the adoption and use of mobile services. In this paper, we focus on trends in service adoption, by discussing the development in the Finnish telecommunication market and trends in actual and future user behaviour with regard to three groups of mobile services. Based on surveys from 2004, 2005 and 2006, in which the same concepts were measured, we test models in which concepts like innovativeness, flexibility, status and entertainment value are related to mobile travel service, traditional entertainment and mobile Internet services. Our analysis shows that we cannot understand the actual and future use unless we take the characteristics and user values of the specific mobile services into account.
引用
收藏
页码:301 / 317
页数:17
相关论文
共 58 条
  • [1] Ajzen I., 1985, UNDERSTANDING ATTITU, P11, DOI DOI 10.1007/978-3-642-69746-3_2
  • [2] Anckar B., 2002, J INFORM TECHNOLOGY, V4, P43
  • [3] STRUCTURAL EQUATION MODELING IN PRACTICE - A REVIEW AND RECOMMENDED 2-STEP APPROACH
    ANDERSON, JC
    GERBING, DW
    [J]. PSYCHOLOGICAL BULLETIN, 1988, 103 (03) : 411 - 423
  • [4] [Anonymous], P 38 ANN HAW INT C S
  • [5] [Anonymous], COMM OUTL 2007
  • [6] Bagozzi R. P., 1988, Journal of the Academy of Marketing Science, V16, P74, DOI [10.1007/BF02723327, DOI 10.1007/BF02723327, 10.1007/Bf02723327, DOI 10.1177/009207038801600107]
  • [7] Acceptance of e-commerce services: The case of electronic brokerages
    Bhattacherjee, A
    [J]. IEEE TRANSACTIONS ON SYSTEMS MAN AND CYBERNETICS PART A-SYSTEMS AND HUMANS, 2000, 30 (04): : 411 - 420
  • [8] Bouwman H., 2007, TELEMAT INFORM, V24, P145, DOI DOI 10.1016/J.TELE.2006.08.001
  • [9] Explaining consumer acceptance of handheld Internet devices
    Bruner, GC
    Kumar, A
    [J]. JOURNAL OF BUSINESS RESEARCH, 2005, 58 (05) : 553 - 558
  • [10] *BUDD, 2006, FINL MOB MARK OV STA