Taiwan quality indicator project and hospital productivity growth

被引：83

作者：

Chang, Shyr-Juh ^{[3
]}

Hsiao, Hsing-Chin ^{[2
]}

Huang, Li-Hua ^{[2
]}

Chang, Hsihui ^{[1
]}

机构：

[1] Drexel Univ, Philadelphia, PA 19104 USA

[2] Natl Taipei Coll Business, Taipei, Taiwan

[3] Chihlee Inst Technol, Taipei, Taiwan

来源：

OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE | 2011年 / 39卷 / 01期

关键词：

Taiwan Quality Indicator Project (TQIP); Malmquist productivity change index; Data envelopment analysis (DEA); COST-CONTAINMENT; EFFICIENCY; CARE; PERFORMANCE; DETERMINANTS; EXPERIENCE; MANAGEMENT; OWNERSHIP; MODELS; OUTPUT;

D O I：

10.1016/j.omega.2010.01.006

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

The Taiwan Quality Indicator Project (TQIP) is a quality management program that measures and monitors the healthcare quality of hospitals in Taiwan. This paper examines the impact of TQIP participation on hospital productivity growth with the application of the Malmquist productivity change index based on data envelopment analysis (DEA). Analyzing operations data from 31 TQIP regional hospitals over the period 1998-2004, we find that TQIP hospitals improved their productivity in the post-TQIP period. This improvement is attributable to quality change and relative efficiency progress. The simultaneous enhancement in both quality and relative efficiency coincides with the philosophy of total quality management (TQM) spirit, and confirms the efficiency improvement and quality assurance functions of TQIP. (C) 2010 Elsevier Ltd. All rights reserved.

引用

页码：14 / 22

页数：9

共 73 条

[21] EFFECTS OF PRODUCTIVITY DEFINITION AND MEASUREMENT ON PERFORMANCE EVALUATION [J].