Online Information and Communication Systems to Enhance Health Outcomes Through Communication Convergence

被引：38

作者：

Kreps, Gary L. ^{[1
]}

机构：

[1] George Mason Univ, Dept Commun, Ctr Hlth & Risk Commun, Fairfax, VA 22030 USA

来源：

HUMAN COMMUNICATION RESEARCH | 2017年 / 43卷 / 04期

关键词：

Health Communication; Convergence of Mass and Interpersonal Communication; Online Health Information; Provider-Patient Interaction; Online Social Support; Health Information Systems; COMPUTER-MEDIATED COMMUNICATION; INTERPERSONAL-COMMUNICATION; SOCIAL NETWORKS; INTERNET USE; SUPPORT; CARE; EHEALTH; INTELLIGENCE; TECHNOLOGY; ENGAGEMENT;

D O I：

10.1111/hcre.12117

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

The growing use of digital health communication channels has produced dramatic changes, providing broad access to information for making health decisions and addressing users' emotional needs. Digital health communication channels combine mass and interpersonal communication in different ways. Type 1 convergence occurs sequentially: Individuals obtain health information online that they discuss interpersonally with health providers. Type 2 convergence involves discussions occurring via online health information systems. The effectiveness of these systems depends upon seven communication design and implementation strategies. Emerging interactive health information systems provide customized responses tailored to individuals' specific needs and situations. All these forms of media convergence can improve health education, health promotion, and health behavior change.

引用

页码：518 / 530

页数：13

共 66 条

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