Non-medical needs of older patients in the emergency department

被引：7

作者：

Liu, Bonnia ^{[1
,2
]}

Taylor, David McD ^{[1
,2
]}

Ling, Sophia L-Y ^{[1
,2
]}

MacGibbon, Paul ^{[1
]}

机构：

[1] Austin Hosp, Emergency Dept, Heidelberg, Vic, Australia

[2] Univ Melbourne, Dept Med, Parkville, Vic, Australia

来源：

AUSTRALASIAN JOURNAL ON AGEING | 2016年 / 35卷 / 03期

关键词：

older people; emergency department; geriatrics; patient satisfaction; CARE; PERCEPTIONS; SATISFACTION; ASSOCIATION; MEDICINE; OUTCOMES; TRENDS;

D O I：

10.1111/ajag.12265

中图分类号：

R592 [老年病学]; C [社会科学总论];

学科分类号：

03 ; 0303 ; 100203 ;

摘要：

AimTo determine the non-medical needs of older patients in the emergency department (ED). MethodsWe undertook a cross-sectional survey of three age groups (50-64, 65-79, 80+ years) using a self-administered questionnaire with five response options (strongly agree-strongly disagree) for 31 items. ResultsThere were 548 patients enrolled. Significantly fewer older patients knew how to call for assistance (P < 0.01), knew how the ED works (P < 0.01), felt frightened by their illness (P < 0.01) or felt that the ED lights were too bright (P < 0.03). A substantial proportion of all patients did not agree that their illness and/or treatment had been well explained. ConclusionOlder patients appear resilient but need to be told to call for assistance when needed, to know how to call for this assistance and how the ED works. Clear information regarding their illness and treatment should be provided, particularly to younger patients who may be anxious.

引用

页码：174 / 179

页数：6

共 30 条

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