The Using of Data Envelopment Analysis in Human Resource Controlling

The paper deals with the problem of qualitative indicators measurement in human resource controlling system. The object of our study, IT companies in Slovak republic, facing problem of poor employee productivity and efficiency evaluation. Our aim is to compare several authors' solutions, to choose the best one with respect to IT companies' characteristics and to propose adequate implementation methodology. With using method of comparison, abstraction and concretisation we highlight data envelopment analysis method (DEA) as the complex performance indicator. DEA provides efficiency ratings that make the maximum possible using of the available data, the sources of inefficiency can be analysed and quantified for every evaluated unit (one employee), multiple indicators can be handled and the indicators can be measured in different units of measurement. According to various authors we create own scheme of inputs and outputs and their mining from existed information systems in selected companies. We recommended using created scheme of DEA method in all IT companies to compare productivity and utilization of employees in one company or in more companies of one branch. (C) 2015 The Authors. Published by Elsevier B.V.