Users' Concerns and Expectations Regarding Space Qualities in Public Libraries

被引:1
|
作者
Liu, Chun-Yu [1 ]
Su, Shiao-Feng [2 ]
机构
[1] Natl Taiwan Univ, Dept Lib & Informat Sci, Taipei, Taiwan
[2] Natl Chung Hsing Univ, Grad Inst Lib & Informat Sci, Taichung, Taiwan
来源
JOURNAL OF LIBRARY AND INFORMATION STUDIES | 2022年 / 20卷 / 01期
关键词
Public Library Association Initiatives and Projects; Space Qualities; IFLA; User Studies; COVID-19;
D O I
10.6182/jlis.202206_20(1).173
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
This research explores the space qualities of public libraries in supporting the community functions specified in the PLA Initiatives & Projects published by the ALA Public Library Association (PLA) from users' perspectives, in particular, digital literacy, family engagement, and fostering creative community connections. Each function was further examined against eight of the ten top qualities of good library space endorsed by IFLA. The survey questionnaire investigates to what extent the users pay attention to and satisfy with the space qualities associated with the community functions and the differences in between. The findings may help the public libraries understand users' priorities, satisfaction, and improvements in need. The findings suggest that although the respondents reported general satisfaction with library services, they paid significantly more attention to family engagement. Moreover, among the space qualities, "environmental suitability" and "safety and security" received considerable attention among the respondents. Accordingly, this study proposes the following recommendations for public libraries: (1) accommodating caregivers' needs in children's areas; (2) expanding and enhancing wi-fi connections and mobile device charging outlets close to users' seats; (3) increasing users' awareness of two undermined functions-digital literacy and creative community connections-during information literacy education and library orientation sessions; and (4) optimizing the use of outdoor library space.
引用
收藏
页码:173 / 202
页数:30
相关论文
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